Common Questions About Privacy and Account Rights
Yes. Log in, navigate to Account Settings, and click Request Data Export at the bottom of the page. We'll compile your registration details, deposit history, withdrawal records, and login timestamps into a downloadable file and email you a secure link within five business days.
Open the Account page, scroll to the danger zone, and select Close Account. Confirm your identity with your current password, then submit the closure request. We delete contact details, preferences, and game history within ninety days; transaction records stay for seven years under audit rules.
We share the minimum data necessary with payment processors to clear deposits and withdrawals, and with analytics providers to measure site performance. We never sell your contact details or browsing habits to advertisers, and every partner signs a data-processing agreement that binds them to the same privacy standards we follow.
Session cookies keep you logged in, preference cookies remember your language and currency, and analytics cookies track which pages you visit so we can improve navigation. You can disable analytics and marketing cookies in your browser or through our cookie banner without losing access to games or deposits.
We check your IP address during registration and cross-reference it with a geo-location database. If the system detects a restricted jurisdiction, the signup form displays an access notice and prevents account creation. Players in Shah Alam and other supported Malaysian cities see the full registration flow with local payment options.
Yes. Log in, go to Account Settings, and edit your email or phone directly in the contact-information section. Changes save immediately, and we send a verification code to the new email or phone to confirm ownership before the update goes live on your account.
We notify all affected accounts by email at least thirty days in advance. You'll have that window to withdraw your balance and request a data export. After the shutdown date we delete marketing preferences and contact details within ninety days, while transaction records stay archived for the mandatory seven-year retention period.
